• Free shipping

    Shipping is free on all UK orders. Delivery usually takes 7–10 business days.

  • 30-day returns

    Request a return within 30 days of delivery, with items unused and tags attached.

  • Replies in 24 hours

    Customer Care aims to answer every message within 24 hours.

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  • Made for real days

    Easy shapes that move with you from morning to evening.

  • Quiet details

    Clean lines and small finishing touches, nothing shouting.

  • Easy to combine

    Colours and cuts that sit well together, so styling stays simple.

  • Beyond one season

    Styles that stay in rotation instead of fading after a few weeks.

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Orders and returns

Before you order

How long do I have to send something back?

You can request a return up to 30 days after delivery, as long as the item is unused, unworn and still has its original tags. The full conditions are in our Refund Policy.

How do I start a return?

Email info@simphoria.com with your order number, the item(s) and the reason. Once the return is approved, we send the instructions and the return address.

When will my order arrive?

We prepare orders in 1–2 business days, and delivery after dispatch takes about 6–8 business days. Please allow 7–10 business days in total from the day you order.

Do I pay for delivery?

Shipping is free on all orders across the UK. Details are in our Shipping Policy.

How can I follow my parcel?

A dispatch email with tracking details is sent when your order leaves us. The first update can take up to 48 hours to appear. You can also use Track Your Order.